Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

1.1 How Cookies Work

• Cookies store information about your visit to our website
• They help us remember your preferences and settings
• They enable certain website features and functionality
• They help us understand how our website is used

1.2 Types of Information Collected

Cookies may collect various types of information, including:

• Pages you visit on our website
• Time spent on different pages
• Your preferences and settings
• Information about your device and browser
• Your general location (city/country level)
• How you arrived at our website

2. Types of Cookies We Use

2.1 Essential Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be switched off in our systems.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors use our website, allowing us to improve our services.

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization.

2.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness.

3. Third-Party Services and Cookies

3.1 Google Services

We use several Google services that may set cookies:

• Google Analytics: Website analytics and reporting
• Google Ads: Online advertising and conversion tracking
• Google Maps: Location services and directions
• YouTube: Embedded videos on our website

Learn more: Google Privacy Policy

3.2 Social Media Platforms

• Facebook: Social media integration and advertising
• LinkedIn: Professional networking and business advertising
• Twitter: Social media sharing and engagement

3.3 Other Third-Party Services

• Hotjar: User experience analytics and feedback
• Mailchimp: Email marketing and newsletter management
• Stripe: Payment processing (cookies set on payment pages only)

4. Cookie Duration and Types

4.1 Session Cookies

• Temporary cookies that expire when you close your browser
• Used for essential website functionality
• Not stored on your device after your session ends

4.2 Persistent Cookies

• Remain on your device for a set period or until manually deleted
• Used to remember your preferences between visits
• Help provide a personalized experience

4.3 First-Party Cookies

• Set directly by DeumicOncl's website
• Used for core website functionality and analytics
• Under our direct control and management

4.4 Third-Party Cookies

• Set by external services we use (e.g., Google, Facebook)
• Subject to the privacy policies of those third parties
• Used for analytics, advertising, and social media features

5. Managing Your Cookie Preferences

5.1 Our Cookie Consent Tool

When you first visit our website, we'll show you a cookie consent banner where you can:

• Accept All: Allow all cookies for the best experience
• Necessary Only: Only essential cookies for basic functionality
• Custom Settings: Choose specific cookie categories

5.2 Changing Your Preferences

You can change your cookie preferences at any time by:

• Clicking the "Cookie Settings" link in our website footer
• Clearing your browser cookies and revisiting our site
• Contacting us directly at [email protected]

5.3 Browser Settings

You can also manage cookies through your browser settings:

Google Chrome

1. Click the three dots menu → Settings
2. Go to Privacy and Security → Cookies and other site data
3. Choose your preferred cookie settings

Mozilla Firefox

1. Click the menu button → Options
2. Select Privacy & Security
3. Adjust your cookie and tracking protection settings

Safari

1. Go to Safari → Preferences
2. Click the Privacy tab
3. Choose your cookie acceptance settings

Microsoft Edge

1. Click the three dots menu → Settings
2. Go to Privacy, search, and services
3. Adjust tracking prevention and cookie settings

6. Impact of Disabling Cookies

6.1 Essential Cookies

If you disable essential cookies, you may experience:

• Difficulty navigating the website
• Problems with form submissions
• Security vulnerabilities
• Loss of session information

6.2 Analytics Cookies

Disabling analytics cookies means:

• We can't improve our website based on usage data
• No impact on your browsing experience
• Your visits won't be counted in our statistics

6.3 Marketing Cookies

Disabling marketing cookies results in:

• Less relevant advertising
• Inability to measure ad campaign effectiveness
• No tracking across websites for remarketing
• Generic rather than personalized content

7. Mobile Apps and Cookies

If you access our website through a mobile browser, the same cookie policies apply. Additionally:

• Mobile browsers may handle cookies differently
• App-specific tracking may use device identifiers instead of cookies
• Check your device's privacy settings for additional controls

8. Do Not Track Signals

Some browsers include a "Do Not Track" feature. Currently:

• There's no universal standard for Do Not Track signals
• We don't automatically respond to Do Not Track requests
• You can use our cookie consent tool for granular control
• We respect your privacy choices made through our website

9. International Users

For users outside Australia:

• This policy applies to all website visitors
• We comply with applicable international privacy laws
• Some third-party cookies may be subject to different regulations
• Contact us if you have specific privacy concerns in your jurisdiction

10. Updates to This Policy

We may update this Cookie Policy to reflect:

• Changes in our cookie usage
• New technologies or services
• Updates to privacy laws
• Improvements to our privacy practices

We'll notify you of significant changes through our website or email.

11. Contact Us About Cookies

If you have questions about our use of cookies, please contact us:

12. Useful Resources

For more information about cookies and privacy:

• Office of the Australian Information Commissioner
• All About Cookies
• Cookiepedia
• Google Analytics Opt-out